Shipping & Delivery Policy
At Sun City - The Fun Spot, we primarily provide digital services such as online ticket booking and e-vouchers. Please review our shipping and delivery terms below.
1. Digital Ticket Delivery
- All tickets purchased through our website are delivered digitally via email or SMS to the registered contact details.
- Please ensure your email address and mobile number are entered correctly during checkout to avoid any delivery issues.
2. Physical Product Shipping (if applicable)
- If we offer physical products (such as merchandise or gift cards), shipping charges and estimated delivery times will be mentioned at the time of purchase.
- Orders are typically dispatched within 3–5 working days via standard courier services.
- Delivery times may vary based on your location and external factors like holidays or courier delays.
3. Order Tracking
If your purchase includes a physical product, a tracking number will be shared via email or SMS once the item has been dispatched.
4. Issues with Delivery
- If you do not receive your digital ticket within 15 minutes of booking, please check your spam folder or contact our support team immediately.
- For delayed or lost physical shipments, please contact us within 7 days of the estimated delivery date.
5. Contact Us
- Email: info@suncitythefunspot.com
- Phone: +91-84396-39655, 8607225597
- Address: Opposite Unitech, Delhi Road, Saharanpur - 247001
By making a purchase on our website, you agree to the terms outlined in this Shipping & Delivery Policy.
